Payouts
How your confirmed crypto balance becomes an on-chain withdrawal to your address.
Confirmed invoices credit your per-currency crypto balance (net of commission). A payout sends part of that balance on-chain to your registered withdrawal address.
Withdrawal addresses#
Configured per network in your profile settings, before the first payout:
- Chosen by you — the platform never derives it.
- One active address per network — a payout request must match the registered address exactly.
- Rotatable with a cooldown — after changing the address, withdrawals are paused for 24 hours. This limits the damage window if your dashboard account is compromised.
Requesting a payout#
Payouts are on-demand: you request them from the dashboard (or API) for a chosen currency, network and crypto amount. Each request is checked against:
| Check | Limit |
|---|---|
| Minimum amount | $10 (USD equivalent) |
| Maximum per request | $5,000 (USD equivalent) |
| Daily limit | $10,000 (USD equivalent) per account |
| Balance | available crypto balance minus already-reserved payouts |
| Address | must equal the registered withdrawal address for the network |
| Cooldown | no withdrawals for 24 h after an address change |
Payout lifecycle#
pending → approved → processing → completed
↘ rejected ↘ failed
- pending → approved — automatic today; a manual review step can be enabled platform-side.
- processing — the transaction is signed and broadcast on-chain.
- completed — the transaction reached the network's confirmation target. Your balance is debited at this point, and you receive a confirmation email with the transaction hash. Expect roughly a minute on fast chains (TAO, TRON) and up to a few minutes where more confirmations are required.
- failed — the network rejected the transaction. Your balance is not debited; the platform is alerted and will follow up.
Commission#
Commission is deducted when an invoice is credited, not at payout: your
balance already reflects the net amount. Every invoice surfaces its
commission_amount for transparency, and payout records show the exact
on-chain amount sent.